Invoicing for suppliers

We will no longer be processing paper invoices. Invoices must be submitted electronically.

For changes to your company information, refer to the updating company information in Cenovus systems FAQs.

  • Purchase order (PO) received via OpenInvoice

    For invoices associated with the legal entity outlined on your purchase order (SAP via OpenInvoice / email)

    For purchase orders received via OpenInvoice (purchase orders beginning with “84XX” followed by 6 digits):

    For service POs:
    Submit field tickets for approval and create debit invoice via OpenInvoice
    Include back-up documentation (e.g. daily time ticket, invoice)
    Monitor OpenInvoice for approved field tickets
    Once your field tickets have been approved, you must submit your invoices from OpenInvoice

    For materials POs:
    Submit invoices against goods receipts via OpenInvoice
    Include back-up documentation (e.g. packing slip, invoice)
    Monitor OpenInvoice for approved good receipts
    Once your good receipts have been approved, you must submit your invoices against approved good receipts from OpenInvoice

    Help and support resources:

    For questions about your OpenInvoice account or training, contact openinvoicesupport@enverus.com
    For help with a Cenovus-issued PO, contact the individual listed on the PO attachment in OpenInvoice
    For help with Cenovus PO and non-PO invoicing requirements, contact Vendor.Relations@cenovus.com.

    *Husky is now part of the Cenovus group of companies.
  • Purchase order received via email or fax

    For purchase orders received via email or paper, submit tickets (field tickets, service tickets or packing slips) with your invoice in PDF

    By location:

    • Oil Sands assets (Sunrise, Foster Creek, Christina Lake, Narrows Lake, Telephone Lake)
    • Superior Refinery Company
    • Conventional (Deep Basin, Rainbow Lake)
    • Canadian Midstream & Downstream (Lloydminster Refinery, Lloydminster Upgrader)
    • Corporate office
    • Bruderheim Energy Terminal Ltd.
    • Ohio Refining Company LLC

    For purchase orders beginning with “84XX” followed by 6 digits or POs beginning with TR######
    Include back-up documentation (e.g. daily time ticket or packing slip)

    Help and support resources:

    Email: PO.Invoices@cenovus.com

    If you have any questions or require support, contact Vendor.Relations@cenovus.com

    By location:

    • Lima Refinery Company

    For purchase orders beginning with “84XX” followed by 6 digits

    Include back-up documentation (e.g. daily time ticket or packing slip)

    Email: VMCOLima.AccountsPayable@cenovus.com
    If you have any questions or require support, contact vendor.relations@cenovus.com

    *Husky is now part of the Cenovus group of companies.

  • Non-Purchase order

    For invoices that do not reference a purchase order, submit tickets with your invoice

    By location:

    • Oil Sands assets (Sunrise, Foster Creek, Christina Lake, Narrows Lake, Telephone Lake)
    • Superior Refinery Company
    • Conventional (Deep Basin, Rainbow Lake)
    • Canadian Midstream & Downstream (Lloydminster Refinery, Lloydminster Upgrader)
    • Corporate office
    • Bruderheim Energy Terminal Ltd.
    • Ohio Refining Company LLC

    Submit non-PO invoices via OpenInvoice. Refer to OpenInvoice onboarding request form to get setup and the Cenovus OpenInvoice Submission Guidelines for PO and non-PO processes when submitting in OpenInvoice.

    Ensure that you enter the prefixes shown below. These prefixes and a minor code of 001 are part of the coding that must be entered in OpenInvoice.

    WBS / AFE: AA-XXXXXX-XX-XX-XX (up to 18 characters)
    Orders / Work Orders: ORDXXXXXXXX (8 digits)
    Internal Work Orders: ORDXXXXX (5 digits)
    Cost Centre: CCXXXXXXXX (8 digits)
    GL Account: XXXXXXX (7 digits)

    Include back-up documentation (e.g. daily time ticket or packing slip)

    Email: nonPO.invoices@cenovus.com

    Help and support resources:

    For questions about your OpenInvoice account or training, contact OpenInvoiceSupport@enverus.com
    For questions about payments, contact Vendor.Relations@cenovus.com

    By location:

    • Lima Refinery Company

    WBS / AFE: US-XXXXXX-XX-XX-XX (up to 18 characters)
    Orders / Work Orders: XXXXXXXX (8 digits)
    Internal Work Orders: XXXXX (5 digits)
    Cost Centre: XXXXXXXX (8 digits)
    GL Account: XXXXXXX (7 digits)

    Include back-up documentation (e.g. daily time ticket or packing slip)

    Email: VMCOLima.AccountsPayable@cenovus.com
    If you have any questions or require support, contact Vendor.Relations@cenovus.com

    *Husky is now part of the Cenovus group of companies.

Supplier support and contacts

For any other questions, contact vendor.relations@cenovus.com.

Supplier-related links