Updating company information FAQs

• Open the Electronic Payment Authorization form and print or save the file to your computer (saving the file locally and completing it in Adobe Acrobat will allow you to sign it electronically).
  • Complete the form and have it signed by the person in your organization with the appropriate financial signing authority.
  • Include an acceptable supporting bank document (as listed in the form).
  • Ensure the completed form and supporting bank document are saved as PDFs.
  • Verify that all banking details match exactly across documents. Discrepancies will prevent the updating of your payment method. Cenovus is not liable for errors to bank accounts provided by the supplier, and/or Cenovus’s subsequent payments made to such erroneous bank accounts.
• Submit all required information, including the required PDFs, through the Supplier Information Updates online form.

• Fill out the legal name update form.
• Provide all required supporting documents in PDF format.
• Ensure the information on your completed form matches the details on your supporting documents. Any discrepancies will prevent the update of your payment method.
• Send all forms and attachments to: VMRequest@cenovus.com.

• Submit your request using the supplier information updates form.

Submit the supplier information updates form with appropriate attachment PDFs of one of the following:

• A copy of your invoice on company letterhead with your new address highlighted in the letterhead.
• A letter from your company, on company letterhead, requesting the address change.

• To update your electronic payment authorization, download, complete and resubmit this form. 
• To update your Canadian and U.S. residency questionnaire, download, complete and resubmit this form