COVID-19 information for suppliers

All office and field workers (employees, contractors and service providers) and visitors should assess their health prior to the start of every workday or before entering a Cenovus workplace. Stay home if you’re not feeling well. The Illness management section below provides more guidance.  

N95/KN95 and medical masks are available to all staff who want to continue wearing masks in the workplace. While masks are no longer required, we’d like to remind staff to exercise respect, personal responsibility and good judgment when working around others at our worksites. 

If you wish to wear a face covering in a hazardous classified location, this should be a three-layer (two-layer minimum) fire-rated (FR) covering or three-layer natural fibre face covering.

The current public health orders (where applicable) related to isolation and quarantine are posted here:

• Alberta
• British Columbia
• Manitoba
• Saskatchewan

Alberta, Manitoba and Saskatchewan:
Mandatory isolation following a worker’s positive COVID-19 test result is no longer required, but it’s strongly recommended you isolate for at least five days or until symptoms resolve to keep others in the workplace safe. We expect our people to do the right thing to prevent transmission of the virus and be fit for duty.

If a worker develops illness symptoms, it’s strongly recommended that you stay home if you’re feeling unwell or showing any cold and/or flu symptoms and until you feel well enough to resume regular activities without the use of fever reducing medication for 24 hours (e.g. Tylenol).  Regardless of testing positive for COVID-19, the guidance is to wear a mask indoors for 10 days from symptom onset. 

Supplier staff should continue to follow their employer’s illness reporting procedures to report their COVID-19 positive results. 

British Columbia
BC workers are required to following the isolation public health orders outlined on the Self-Isolation and Self-Monitoring page. 

Hand sanitizers are available around our building floors and at the elevators. Disinfectant wipes are available for staff to complete additional cleaning of their workstations if they wish. Disinfection of high touch surfaces will be conducted by janitorial services in most locations.

In some locations and for some shared items, workers may be asked to conduct disinfection themselves. Follow the best practice for cleaning potentially contaminated areas and items – including hard surfaces, shared Cenovus vehicles and offices. The best practices are set out in Office cleaning guidelines (Canada).

Disinfection of high touch surfaces will be conducted by janitorial services in most locations. Additional disinfection is performed when there has been a confirmed COVID-19 case in a workplace in the preceding 24 hours.

In some locations and for some shared items, workers may be asked to conduct disinfection themselves. Follow the best practice for cleaning potentially contaminated areas and items – including hard surfaces, shared Cenovus vehicles and offices. The best practices are set out in Office cleaning guidelines (Canada).

If you’ve tested positive or have symptoms consistent with COVID-19 or if you’re a close contact to a confirmed COVID-19 case, contact the following:

• Lima - Lima Health Clinic.
• Toledo – Toledo Health Clinic.
• Superior - Breanne Tapani or Tracy Larsen.
• Dublin - Contact the Lima Health Clinic.

There is no mandatory testing at our U.S. sites at this time. If applicable U.S. counties reach “High” levels of hospital admissions, testing will be re-evaluated as an additional mitigation. 

All other COVID-19 safety measures must be followed at all times while at the Lima Refinery. Safety measures are included in Lima Refinery’s Contractor Safety Manual for reference. The manual is available to contractors upon request from the Lima Refinery Safety Department.

All other COVID-19 safety measures must be followed at all times while at the Superior Refinery. Safety measures are included in Superior Refinery’s Contractor Safety Manual for reference. The manual is available to contractors upon request from the Superior Refinery Safety Department.

To learn more about travel to Canada and requirements, please visit the Government of Canada website.

Workers in the Asia Pacific region will continue to follow their site-specific practices. Please talk to your leader or Health & Safety Advisor for protocol details.